FAQ
Frequently asked questions about Metraclick. If you can't find an answer here, please don't hesitate to contact us!
No. Metraclick is the bridge your AI agents use to do real work. Think of your AI agent (like ChatGPT or Hermes) as the brain, and Metraclick as the hands. We provide the infrastructure and the custom-coded tools that allow your existing AI to reach into your business software and take action. We do not replace your AI; we give it the keys to your business so it can finally execute tasks instead of just talking about them.
Yes — for real business use. You'll never watch a token counter, and you'll never get a surprise bill just because your team had a busy month. The only things "unlimited" doesn't cover are abusing the system: reselling access, or running scripts designed to max out the infrastructure. If our monitoring ever flags something unusual, a human will call you to sort it out — we don't silently throttle anyone.
Absolutely. Our infrastructure uses unlimited, secure "tenants" (workspaces). Whether you have a team of 3 or 300, you can give different departments their own isolated agent environments under your single Base Hub plan.
Standard chatbots are isolated—they can give you advice, but they cannot actually do the work inside your systems. Metraclick gives your AI hands. Instead of just asking an agent to write an email, your agent can securely log into your custom CRM, pull the client data, draft the email, and send it for you.
Standard integrations are universal tools included in your base rate: Google Workspace, sending emails, basic web searching, and file management. A Custom Build is when our developers write bespoke code to connect your AI to your specific, proprietary software—like a specialized CRM, a private database, or industry-specific legacy software.
It depends entirely on your software's architecture. During our strategy call, we map out exactly what endpoints your AI needs. We then provide a transparent, one-time flat fee for the development work, plus a clear monthly maintenance tier (usually $150–$350) added to your Base Hub to keep that specific bridge secure and updated.
Completely. This is exactly why you want a professional web agency building your connections, rather than relying on generic plugins. We build isolated, secure bridges directly to your software. Your proprietary data remains yours and is never used to train public AI models.
Not at all. Metraclick is a fully managed service. We handle the server infrastructure, the API connections, and the ongoing maintenance. You just focus on running your business while your new digital workforce handles the operations.
Yes, absolutely. Hermes Agent natively supports the Model Context Protocol (MCP). Think of Metraclick as the custom "tool hub" for your Hermes deployment. Instead of relying only on Hermes's built-in integrations or standard web searches, you simply plug your secure Metraclick connection into your Hermes configuration. Your agents instantly gain the ability to read your proprietary databases, update your custom CRM, and execute complex workflows inside your private software—all without having to build individual plugins from scratch.
Absolutely. You don’t need an advanced agent framework or a dedicated tech setup to get started. You can connect Metraclick directly to everyday, user-friendly AI chat apps that support MCP (such as Claude Desktop and other modern AI interfaces). Once connected, you can simply type plain-English commands into a regular chat window to search your database, generate reports, or update your CRM. If you decide later that you want an automated, autonomous agent workflow for your team, we can guide you through the setup during your onboarding call.